La Chenille Bridal, LLC
19744 Beach Blvd. Suite 441
Huntington Beach, CA 92648
We ask for 1-5 business days to fulfill packages. Typically, we aim to fulfill all packages within 2-3 business days. Once your package has been fulfilled, an email will be sent confirming the tracking number.
Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.
We happily accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for either a refund, exchange, or store credit. All return requests must be made within 14 days after the date of delivery. The refund, store credit, or exchange will be processed within 14 business days from the date of the returned package. We can only process a refund back to the original payment method and we charge a restocking fee of $50.00 per return order and we do not refund any shipping fees. Items that are purchased on sale cannot be returned or exchanged, and no exceptions will be made for any fit or sizing issues.